How to Validate Your SaaS Idea and Find Ecommerce Customers Without Getting Banned on Reddit

Introduction

Validating your SaaS idea is crucial before investing time and money into development. Many founders turn to Reddit to gather feedback from potential customers, especially in niche communities like ecommerce or Shopify. However, most subreddits prohibit direct promotion or research surveys, leaving founders stuck. So, where can you share your Google Forms survey without risking a ban?

Where to Share Your SaaS Validation Survey

Here are some effective platforms where you can share your survey without violating community rules:

Platform	Why It Works
IndieHackers	A supportive community for startups and SaaS founders. Research posts are welcome.
Facebook Groups	Many ecommerce-focused groups allow surveys if they provide value.
LinkedIn Communities	Professional groups often permit market research if framed correctly.
Niche Forums	Industry-specific forums (e.g., ecommerce platforms) may allow surveys.
Twitter/X Threads	Engage with ecommerce business owners and ask for feedback directly.

For more strategies, check out our guide on how to get your first 1000 users for your SaaS startup.

How to Leverage Reddit Without Breaking Rules

While direct survey links are often banned, you can still engage organically in discussions to identify pain points. Here’s how:

Participate in Conversations – Answer questions related to your SaaS idea and subtly ask follow-up questions.
Monitor Trends – Identify common frustrations in ecommerce subreddits to refine your product.
Use Reddit’s Search Function – Find threads where users discuss problems your SaaS solves.

For deeper insights, read our article on how to do great marketing on Reddit without getting banned.

How Beno One Helps

Beno One is an AI-powered platform that automates customer acquisition on Reddit by finding and engaging with relevant discussions. Instead of manually searching for leads, Beno One identifies high-potential threads and generates context-aware comments to drive organic traffic to your survey or product. Key features include:

Automated Discussion Discovery – Finds conversations where your target audience is active.
Natural Comment Generation – Engages users without sounding promotional.
Account Management – Uses Beno’s own accounts, so you don’t risk your personal or business profiles.

This is especially useful for startups and small businesses looking to validate their ideas efficiently. If you’re struggling to gather feedback, Beno One can help you scale your outreach while staying within community guidelines.

Conclusion

Validating your SaaS idea doesn’t have to mean spamming Reddit or risking bans. By leveraging alternative platforms and tools like Beno One, you can gather meaningful feedback while building trust with your audience. Start by engaging in niche communities, and if you need a scalable solution, consider automating your outreach with AI.

For more growth strategies, explore our guide on how to turn Reddit into a goldmine for your startup.